These general conditions of sale, in addition to the declaration of confidentiality of the company 369 Bottles, registration of the use of the Internet site www.369bottles.com ("boutique online") and the contractual relationship between the Client (« Client », « Vous ») and 369 Bottles pour l’ensemble des contrats conclus à propos de la boutique en ligne. Lors de chaque commande, le Client accepte expressly present the CGV and the declaration of confidentiality as an integral part of contract The following conditions apply to the exclusion of all other conditions for all Livraisons et les benefits de 369 Bottles. Les conditions du Client contraires ou divergentes de nos CGV ne sont pas recognues. Tout accord supplémentaire ou autre engagement pris par 369 Bottles requires the form écrite. 369 Bottles is reserved expressly for modification at any time present GCS. L’offre et la livraison via la boutique en ligne s’adresse exclusively aux Clients dont le domicile ou The siège is situated in Switzerland or in Liechtenstein.

Commande et conclusion du contrat

Toutes les informations sur les produits et les prix dans le processus de commande sont sous réserve de confirmation et non contraignantes. Les contrats d'achat résultent de l'acceptation de votre commande par 369 Bottles. L'acceptation de la commande sera confirmée par 369 Bottles par e-mail et vous engage par la suite. Les soucis de livraison vous seront également communiqués dès que possible par e-mail. Vous confirmez avec votre commande que vous êtes conscient de la portée et du contenu de votre commande. Des questions à cet égard peuvent donc être clarifiées avec nous à l'avance. Le contrat ferme et définitif entre en vigueur après transmission de la confirmation (électronique) de l’expédition, cependant au plus tard à la livraison de la marchandise commandée. Si un paiement n’est pas versé dans les délais ou si une partie ou l'intégralité de la marchandise commandée par le Client ne peut être livrée, 369 Bottles se réserve le droit d'annuler une commande entièrement ou en partie.

Products and prices

The offer is valid as long as the appears in the online boutique, while stocks last. available. Price and assortment changes are possible at all times. The pictures Featured in advertisements, the online store, etc., even if the entire information Concerning the products serve as an illustration for purely indicative purposes and are not contractual. All the prices of the online shop are expressed in Swiss Francs (CHF) and include the southern tax the value added prevailing in Switzerland (7.7%). The respective prices at the time of the order apply excluding any shipping costs indicated separately. 369 Bottles reserves the right to modify its prices at any time. The price indicated in the shop online at the time of the order is authoritative.

Frais d’expédition

Calculated on the basis of current postal prices on: http://www.post.ch And in addition all costs incurred in packaging. 369 Bottles reserves the right to change shipping costs at any time. moment.


The merchandise entered is dispatched with 2 working days after the reception of the commande With the exception of personal products that are shipped within 5 working days. If the Marchandise commandée n’est pas available in stock, le Client en sera immédiatement informé et The merchandise will be released as soon as possible according to the Client. Toutes les informations Concerning the availability and the disclosures, there are four available titles. retards them from Livraison ne donnent au Client ni le droit de se retir du contrat, ni le droit au versement de dommages et intérêts. If the dispatcher does not have four pas l'adresse correcte ou une adresse à laquelle le bureau de poste ne peut to find the person, the return frais invoiced by the post bureau doivent être supportedés for the client. The marchandises non reçues doivent être signalées par écrit dans les 10 jours à compter de la livraison.

Modes et conditions de paiement

The Customer has the option of paying for his orders either by credit card or Twint. In cases specific or in general, 369 Bottles reserves the right not to offer certain methods of payment or to offer other methods of payment.

Conditions de retour

For reasons of hygiene and product safety, 369 Bottles grants a right of return to the only condition that the products are returned unopened, undamaged and complete within their original packaging. Personalized products are not eligible for return. The right of return applies up to 14 days after delivery (the date of the postmark being taken as proof). If the returned product meets these criteria, we will refund the purchase price. For the returns, the buyer will be charged the shipping costs incurred by 369 Bottles or deducted from the amount of the refund. Return postage must be paid by the buyer. By accepting the terms and terms, you automatically agree to our Returns Policy.

Garantie et réclamation

369 Bottles backs every product with a limited warranty against manufacturing defects. 369 Bottles will replace any product that is defective under normal use and appropriate. Replacement parts will be used to correct defects when they are available. The limited warranty provided by 369 Bottles covers manufacturing defects only and does not include any damage to or defect in any product caused by modifications, repairs or parts of third-party replacement. Regular wear and tear, such as dents, scratches, or peeling paint from the bottle falling, damaged, dishwasher safe, natural color degradation and materials over an extended period, etc. is not covered by the warranty. The Customer is required to examine the products delivered as to their completeness and to report any defects immediately upon receipt. Complaints must be made in writing and immediately at 369 Bottles. Defective products can only be returned with the agreement of our customer service.

Engagement social

For each of our products sold (insulated bottles and tumblers), 369 Bottles finances the collection and recycling of 4 kilos of plastic or the equivalent of 240 PET bottles from the environment. This collection is carried out in different countries and prevents said plastic from reaching the oceans or the lakes. For the accomplishment of this task we will pay an annual amount to our partner Plastic Bank.

Engagement social

Minor model deviations It happens that the design of individual items changes slightly. Naturally, 369 Bottles does not can assume no liability for such changes from manufacturers and suppliers.

Liability in general

It is expressly specified that no liability can be invoked against 369 cylinders for customer incidental or consequential damages, unless damage caused by 369 Bottles are intentional or grossly negligent. In particular, the damage resulting from accidents, etc., resulting from the handling of material (insulated bottles, etc.) are under your responsibility.

Data protection

369 Bottles treats your data confidentially and in accordance with the provisions of Swiss law on the data protection in force (LPD). Your data cannot be communicated to third parties. only insofar as you have authorized us to do so by your consent in our declaration of confidentiality or if we are required to do so by law. Here you will find our provisions relating to data protection. When you place an order on our online store or subscribe to our Newsletter, we store and process your personal data, in particular for the implementation and the management of your orders or for promotional actions. For this, 369 Bottles can do use of third parties (e.g. carriers and payment providers), with full particularly that any personal data transmitted during the selection of these auxiliaries and service providers are anonymized if possible and exclusively processed within the framework of the requirements of the contract and are not passed on to third parties. The Customer can revoke at any time the use of his personal data as a whole or for individual measures (e.g. for advertising purposes).

Data protection

Place of jurisdiction In all cases, the relationship between you and 369 Bottles is governed by Swiss law in accordance the provisions of the Code of Obligations (CO) and the Swiss Civil Code (CC). The place of jurisdiction is Swiss. The application of the provisions of the Vienna Sales Convention (“Convention of Nations on Contracts for the International Sale of Goods”) is expressly excluded.


The most recent version of the Terms and Conditions and Privacy Statement is applicable. 369 Bottles Terms and Conditions, October 2020 version